Delete your Sudoku Clan account

You can delete your Sudoku Clan account and everything stored with it at any time. It takes a few seconds in the game, or you can ask us by email.

In the game

Open Sudoku Clan (the Android or iOS app, or the game in your browser) and sign in if you are not already.
Open the Me tab.
Under your name and email, tap Delete account.
Confirm with Delete forever.

Your account is deleted straight away. There is no waiting period.

By email

If you cannot open the game, write to [email protected] from the email address of your account and ask us to delete it. If you played as a guest, tell us your display name. We delete the account within 30 days and confirm by email.

What is deleted

Your sign-in record: account name, email address and profile picture.
Your online profile: player ID, display name, avatar, ratings and win/loss record in every mode.
Your saved progress in the cloud: level, trophies, stars, unlocks, statistics and settings.

What is kept

Nothing that identifies you. Usage statistics and anonymous screen recordings already collected are not linked to your name or email, and are removed when the retention periods of the services that hold them (Google Analytics and Microsoft Clarity) run out.
Progress stored on your own device stays there until you clear the app's storage or uninstall the app.

Deleting some data without deleting the account

To reset your progress but keep your account, or to remove a guest profile, email [email protected]. More about what we store is in the privacy policy.